Support
Questions, bugs or ideas? Email support@totallyadfree.com. Tell us which app and phone you use, and we will get back to you.
Common questions
I got a new phone. How do I get the app back?
Install it again from the App Store or Google Play with the same Apple Account or Google account. You don't pay again. Progress and settings are stored on the phone itself, so they only come along if you restore your new phone from a backup of the old one.
Can I get a refund?
Purchases go through Apple and Google, so refunds do too. On iPhone, use reportaproblem.apple.com. On Android, see Google Play's refund help.
TAF Reboot or TAF Tidy doesn't remind me
Check that notifications are allowed for the app in your phone's settings. Some Android phones also stop apps in the background to save battery; allow the app to run in the background in the battery settings.
TAF Weather doesn't update
TAF Weather needs an internet connection to update the forecast; without one, it shows the last forecast and when it was updated. For the weather where you are, allow location access for the app in your phone's settings.
TAF Tidy doesn't find all my screenshots
TAF Tidy can only see the photos you give it access to. In your phone's settings, allow it access to all photos.
What about my data?
The apps collect no data. Everything stays on your phone, except the rounded location TAF Weather sends to get the forecast. See the privacy policy.